INTRODUCTION

In this policy, “we”, “us”, and “our” refer to PVSTOP International Pty Ltd ABN # 15 620 088 048 of 62 Burwood Road, Burwood NSW 2134, Australia.

At PVSTOP, we are committed to protecting and respecting your privacy. This Global Privacy Policy explains how we collect, use, hold, and disclose your personal information, and your rights regarding this information.

Our privacy practices may vary among the countries in which we operate to reflect local practices and legal requirements. We comply with the Privacy Act 1988 (Cth) Australia and other applicable data protection laws in the jurisdictions where we operate.

WHAT IS PERSONAL INFORMATION?

Personal information is any information or opinion about an identified individual or an individual who can be reasonably identified from the information or opinion, whether true or not.

WHAT PERSONAL INFORMATION DO WE COLLECT AND HOLD?

We collect information about you and your interactions with us, including:

• Contact details (name, email, phone number, address)
• Company name and job title
• Purchase history of PVSTOP products and services
• Details of inquiries or complaints you make
• Training and certification records related to PVSTOP application
• Information about your use of our website and online services

We may collect information about how you access and use our website using tools such as Google Analytics. This may include:

• Location data
• Pages visited and interaction with content
• Technical data (IP address, device type, browser information, operating system)

COOKIES

We use cookies on our website to enhance your browsing experience and collect usage data. You can manage cookie preferences through your browser settings, but this may limit site functionality.

WHY DO WE COLLECT, HOLD, AND USE YOUR PERSONAL INFORMATION?

We collect, hold, and use your personal information to:

(a) Provide and improve PVSTOP products and services (b) Manage our relationship with you, including responding to inquiries and complaints (c) Process orders and payments (d) Conduct and manage training programs for PVSTOP application (e) Develop new PVSTOP products and services (f) Comply with legal obligations and assist government or law enforcement agencies (g) Inform you about PVSTOP products, services, and safety updates

HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

We collect personal information directly from you through:

• Website interactions
• Purchase and order processes
• Customer service communications
• Training and certification programs

We may also collect information from third parties such as:

• Authorized distributors and resellers of PVSTOP products
• Partners and contractors delivering services on our behalf
• HOW DO WE STORE AND PROTECT PERSONAL INFORMATION?

We store personal information in secure computer systems and databases operated by us or our external service providers. We implement security measures including:

• Access control technologies
• Employee confidentiality agreements
• Regular security audits and updates
• Encryption of sensitive data

We retain personal information only as long as necessary for the purposes for which it was collected or as required by law.

TO WHOM DO WE DISCLOSE YOUR PERSONAL INFORMATION?

We may disclose your personal information to:

• PVSTOP subsidiaries and affiliates
• Service providers assisting with our business operations
• Authorized distributors and resellers of PVSTOP products
• Government or law enforcement agencies when required by law

OVERSEAS DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information to overseas recipients, including service providers or affiliated companies located in [list relevant countries]. We take reasonable steps to ensure overseas recipients handle personal information in accordance with this policy and applicable laws.

MARKETING

We may use your personal information for direct marketing of PVSTOP products and services. You can opt out of marketing communications at any time by following the instructions in the communication or contacting us directly.

ACCESS TO AND CORRECTION OF YOUR PERSONAL INFORMATION

You have the right to access and correct personal information we hold about you. Contact us using the details below to make a request. We may charge a reasonable fee for processing access requests.

YOUR RIGHTS UNDER GDPR (FOR EUROPEAN RESIDENTS)

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to:

• Access your personal data
• Rectify inaccurate personal data
• Erase your personal data
• Restrict or object to processing of your personal data
• Data portability

COMPLAINTS

If you have a complaint about our handling of your personal information, please contact us using the details below. We will investigate and respond to your complaint within a reasonable timeframe.

CONTACT DETAILS

For privacy-related inquiries or to exercise your rights, contact us at:

PVStop International Pty Ltd
62 Burwood Road, Burwood NSW 2134
Australia
Email: info@pvstop.com.au
Ph: 1300 645 011

CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be published on our website, and we encourage you to review this policy periodically.

By using our website or services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.